Privacy policy
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Privacy policy

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Privacy Policy

Effective Date: September 30, 2026

At AXIakvapou ("we", "our", or "us"), we respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase from AXIakvapou.com (the "Website").

By accessing or using our Website, you agree to the practices described in this Privacy Policy.


1. Information We Collect

When you visit our Website, place an order, or contact us, we may collect certain information necessary to provide our services.

The information we may collect includes:

Personal Information

  • Full name;

  • Email address;

  • Phone number;

  • Billing and shipping address;

  • Order details;

  • Account information (if you create an account).

Payment Information

When you make a purchase, your payment information is processed securely through third-party payment providers.

AXIakvapou does not store or directly access your complete payment card details.


2. How We Use Your Information

We collect and use your information for the following purposes:

  • Processing and fulfilling your orders;

  • Providing shipping and delivery services;

  • Communicating with you regarding your orders;

  • Responding to customer enquiries and support requests;

  • Improving our Website, products, and customer experience;

  • Preventing fraudulent transactions and maintaining website security;

  • Sending promotional updates or marketing communications where you have provided consent.

We only collect and use personal information that is reasonably necessary for providing our services.


3. Sharing Your Information

We may share your information with trusted third parties only when necessary to operate our business.

These parties may include:

  • Payment processors for completing transactions;

  • Shipping and logistics providers for delivering orders;

  • Website hosting and technology providers;

  • Customer service and communication platforms.

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes.


4. Cookies and Website Analytics

Our Website may use cookies and similar technologies to improve your browsing experience.

Cookies help us:

  • Remember your preferences;

  • Understand how visitors use our Website;

  • Improve website performance;

  • Provide more relevant services and content.

You may choose to disable cookies through your browser settings. However, some website functions may not operate properly if cookies are disabled.


5. Data Security

We take reasonable measures to protect your personal information from:

  • Unauthorized access;

  • Loss or misuse;

  • Alteration or disclosure.

Although we use appropriate security measures, no online transmission or storage method can be guaranteed to be completely secure.


6. Data Retention

We retain your personal information only for as long as necessary to:

  • Complete transactions;

  • Provide customer support;

  • Meet legal, accounting, or regulatory requirements;

  • Resolve disputes.

When your information is no longer required, we will take reasonable steps to securely remove or anonymize it.


7. Your Privacy Rights

Depending on applicable privacy laws, you may have rights regarding your personal information, including:

  • Requesting access to the personal information we hold about you;

  • Requesting correction of inaccurate information;

  • Requesting deletion of your personal information where applicable;

  • Opting out of marketing communications.

To make a privacy-related request, please contact us using the details below.


8. Third-Party Links

Our Website may contain links to third-party websites or services.

We are not responsible for the privacy practices, content, or security of external websites.

We recommend reviewing the privacy policies of any third-party websites you visit.


9. Children's Privacy

Our Website is not intended for individuals who do not meet the applicable legal age requirements in their location.

We do not knowingly collect personal information from individuals who are not legally permitted to use our services.

If you believe that we have collected information from an unauthorized user, please contact us so we can take appropriate action.


10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, technology, or legal requirements.

Any updates will be published on this page with the revised effective date.

We encourage you to review this Privacy Policy periodically.


11. Contact Us

If you have any questions regarding this Privacy Policy or how we handle your personal information, please contact us:

Website: AXIakvapou.com
Email: axi@akvapou.com

We will respond to your enquiry as soon as possible.


Thank you for trusting AXIakvapou. We are committed to protecting your privacy and providing a safe and reliable shopping experience.